Business details to confirm: Urcrystal is the business name supplied for this store; the registered business address and applicable law/venue have not yet been supplied.
Last updated: October 23, 2026
Urcrystal ships wholesale orders from China. We are trialing delivery worldwide, subject to carrier availability, destination restrictions, and import rules. Please confirm that we can serve your destination and confirm the shipping charge before paying for an order.
Order processing and transit
We aim to dispatch confirmed orders within three business days. Transit time depends on the destination, carrier, customs processing, and local delivery conditions; we cannot promise a fixed arrival date unless it is confirmed in writing for your order.
Shipping charges and import clearance
Shipping charges depend on the destination and order and will be confirmed in checkout or in a written quote before payment. The buyer is responsible for import customs clearance and for duties, taxes, brokerage fees, or other charges imposed at the destination, except where mandatory law or the accepted written quote provides otherwise. The buyer is responsible for checking that the goods may be imported into the destination.
Tracking and delivery issues
Tracking will be provided when available from the carrier. Contact us through the wholesale inquiry form if your order is delayed, marked delivered but not received, or if you need to report damage, a shortage, or incorrect items. Keep the packaging and order details while we review the issue.